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Frequently Asked Questions
Crypto conversion allows you to swap one cryptocurrency for another instantly at the current market rate. Unlike trading, conversions are simple one-click operations with no order books or charts.
Most crypto purchases are processed instantly. Once your payment is confirmed, your cryptocurrency will be delivered to your wallet within minutes. Bank transfers may take 1-3 business days.
We offer competitive fees starting from 0.5%. The exact fee depends on your payment method and purchase amount. All fees are clearly displayed before you confirm your purchase.
Yes, we have purchase limits to ensure security and compliance. The minimum purchase is typically $5 USD, while maximum limits depend on your account verification level and payment method.
We lock in your exchange rate for a limited time when you initiate a purchase. If the rate expires before completion, you'll see the updated rate and can choose to proceed or cancel the transaction.